Downtown Rock Springs LOVES Customers!
National Get To Know Your Customers Day: What Makes Them Tick?
Today is National Get To Know Your Customers Day.
Customers are the first priority - It’s no surprise that locally owned and operated businesses in Downtown Rock Springs enjoy getting to know customers daily.
Whether it's giving them that special seat in the house or reminding the cook that the wife doesn't like onions, Downtown is ready to accommodate customers.
Customers bring more customers - While much of the personal attention has disappeared in big, well-known department stores, the small businesses in our community aim to make customers feel like family.
Would you like a lemonade today, Norma? - Chances are, in Downtown Rock Springs, the staff and management remember your name. They are acquainted with your likes (such as your favorite beverage, your favorite scent, etc), and even care about the challenges you are facing.
Also, if they don’t have a particular item in stock, they are willing to go the extra mile to get it.
Feeling Right At Home - Customers go to places where they can feel comfortable. Ask anyone - they hate being rushed. They rely on these places for relaxation and great service.
Customers make our jobs fun - Making that genuine connection is important to the merchants in Downtown Rock Springs. Customers who feel valued will keep coming back.
Thanks for supporting local! - It's more than just remembering names, businesses in Downtown Rock Springs think of customers often, they thank them and they’re simply there for them after the sale is finished.
Customers are the “heroes” in Downtown – without them, the small businesses would be doomed. They help spread the word about the products and services they receive on social media.
They introduce their favorite businesses to visiting family members and friends.
Customers are our “faithful referrals.”
So, here’s to you, customers of Downtown Rock Springs! You make our day! We’re looking forward to getting to know you over and over again!
